Contact Us
Have a question, need help with your account, or want to report an issue? We're here to help.
Email Support
Send us an email and our team will get back to you as soon as possible.
support@zapreach.ioResponse Time
We typically respond within 24 hours on business days (Mon–Fri, 10 AM – 6 PM IST).
What to Include
Your registered email address, a description of the issue, and any relevant screenshots.
Billing Queries
For payment and subscription issues, include your Razorpay payment ID for faster resolution.
Common Topics
WhatsApp Business API setup and connection
Subscription, billing, and invoices
Campaign delivery and analytics
Contact import and management
Template message approval
Account security and access
Refund requests
Technical errors or bugs
For legal notices or data privacy requests under the DPDPA 2023 or IT Act 2000, please email support@zapreach.io with the subject line "Legal Notice". See our Privacy Policy and Terms & Conditions for more details.